Frequently
asked questions

Yes. Every J-ARTSWORK painting is hand-painted with care and is completely unique. Each work is a one-of-one original, so only one original is available.

Each painting is created on high-quality canvas stretched over a wooden stretcher frame. Paintings are supplied without a decorative outer frame as standard. If you would like your artwork framed and ready to hang, you can add a frame in your preferred colour to your order.

Yes. Paintings are supplied unframed as standard and are not ready to hang on their own. You can add a frame in your preferred colour to your order in the cart. Frames are available in several colours, allowing your artwork to arrive framed and ready to hang.

Yes. Every original J-ARTSWORK painting includes a certificate of authenticity confirming the artwork as an original piece.

Yes. Every original J-ARTSWORK painting is signed by the artist.

Every painting is unique, including its dimensions. The size is chosen by the artist as part of the composition and character of the work. The exact measurements are shown on each artwork page.

Your painting is carefully and securely packed to protect it during transport. I use reliable carriers and send tracking information, where available, once your order is on its way. See Shipping & Delivery for current details.

Original artworks are shipped with tracking and insurance where available. Please contact me if you would like to confirm the shipping arrangements for your destination.

Please contact us as soon as possible and keep the original packaging. Send clear photos of the artwork, the damage and the packaging so I can assess what happened and help arrange an appropriate solution.

Estimated delivery times are typically 1–3 business days in the Netherlands, 3–5 business days to Belgium and Germany, and 4–8 business days to other EU destinations. For destinations outside the EU, available options and timing are shown at checkout. See Shipping & Delivery for the latest information.

For eligible standard online purchases, you may exercise the statutory right of withdrawal within 14 days after receiving the goods. The artwork should be returned in its original condition and, where reasonably possible, in its original packaging. Commissioned or personalised works may be excluded where the applicable legal exception applies. See Right of Withdrawal & Returns for the full terms and return process.

I make every effort to represent each painting as accurately as possible. Small colour differences can occur because of screen settings, photography and changing light. In person, texture and depth may also appear richer than on screen.

Yes. Commissions can be discussed with J-ARTSWORK, including size, subject, atmosphere and colour direction. The finished work remains an original painting rather than a copy of an existing piece. Because commissioned artworks are made specifically to your requirements, they may be excluded from the statutory right of withdrawal where applicable law allows. Learn more about commissioning a painting.

The paintings listed as original artworks are one-of-one pieces and are not editioned reproductions. No purchase of an original artwork includes any right to make, authorize or sell prints, editions or other reproductions. If J-ARTSWORK offers an authorized print or edition in the future, it will be clearly identified as a separate product.

Buying a J-ARTSWORK painting transfers ownership of the physical artwork only. Copyright and all intellectual-property rights in the artwork remain with J-ARTSWORK and/or the artist unless a separate written agreement expressly states otherwise. Without prior written permission, you may not reproduce, copy, scan, digitize, publish for commercial use, manufacture or sell prints or editions, place the artwork on merchandise or other products, license the image, create or sell derivative commercial products, or otherwise commercially exploit the artwork or its image. You may not mint, tokenize, list, sell or otherwise use the artwork or any image or reproduction of it as an NFT, other blockchain-based token, digital collectible or similar digital asset. Resale or transfer of the physical original does not transfer copyright or any reproduction, licensing, NFT or other intellectual-property rights. These restrictions apply subject to any rights or exceptions that cannot lawfully be excluded under applicable law.

Yes. You can have an artwork sent directly to the recipient by entering their delivery address at checkout. Gift wrapping and a handwritten message can also be added as optional extras where available in the cart.

You can contact J-ARTSWORK through the contact form on the website. I am happy to help with questions about a painting, an order, delivery, commissions or choosing the right work for your space.

Hang the work in a dry interior space and avoid prolonged direct sunlight. For light dust, gently use a clean, dry and soft cloth. Avoid water, cleaning products and abrasive materials.