Frequently
asked questions

Yes. Every J-ARTSWORK painting is hand-painted with care and is completely unique. Each work is a one-of-one original, so only one piece is available.

The paintings are created on high-quality canvas stretched over a wooden frame. This gives each work a refined finish and makes it suitable for hanging as soon as it arrives.

Yes. Each painting is delivered ready to hang, either with a hanging system or mounted on a sturdy frame, depending on the work.

Every painting is unique, including its dimensions. The size is chosen by the artist as part of the composition and character of the work. The exact measurements are shown on each artwork page.

Your painting is carefully and securely packed to protect it during transport. We ship with reliable carriers, and you will receive tracking information as soon as your order is on its way.

Estimated delivery times: Netherlands 1–3 working days, EU 3–7 working days, and international destinations 5–10 working days. Actual transit times may vary depending on the carrier and destination. Tracking details are provided once your painting has been dispatched.

Yes. For standard purchases, you may notify us within 14 days of receiving your order that you wish to return it, where the statutory right of withdrawal applies. The artwork must be returned in its original condition and, where reasonably possible, in its original packaging. Please contact us before returning a work so we can guide you through the process. Commissioned or custom-made artworks may be excluded from the right of withdrawal where permitted by applicable law.

We make every effort to represent each painting as accurately as possible. Small colour differences can occur because of screen settings, photography and changing light. In person, texture and depth may also appear richer than on screen.

You can contact J-ARTSWORK through the contact form on the website. We are happy to help with questions about a painting, an order, delivery or choosing the right work for your space.

Absolutely. An original painting can make a very personal gift. If you would like to discuss presentation, delivery timing or other possibilities, feel free to get in touch before ordering.

Hang the work in a dry interior space and avoid prolonged direct sunlight. For light dust, gently use a clean, dry and soft cloth. Avoid water, cleaning products and abrasive materials.